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    Return Policy
    We know that returns can suck and be inconvenient, so we do our best to make it easy. Our policy lasts 15 days from the ship date. To be eligible for a return, your item must be unworn/unused and in the same condition that you received it. If 15 days have gone by since your ship date, unfortunately we can’t offer a refund or exchange.

    To complete your return, just email our customer service creatives at support@hlthreads.com and we will get your return started.

    Refunds (if applicable)
    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If your return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days (7 days is standard, but some banks can take longer to process returns).

    Late or missing refunds (if applicable)
    Refunds should be processed within 7 business days. If you have not seen your credit after 7 business days, please contact us at support@hlthreads.com.

    Exchanges (if applicable)
    If you need to exchange an item due to size and fit for the same item, send us an email at support@hlthreads.com and our team will email you a shipping label to send your item back to us. In the meantime, we will get your new item ready.